Confidence is crucial in the world of business. Showing a lack of confidence will have terrible consequences for you in terms of closing sales. The prospect might feel uneasy or unsure about what you’re selling if you are not confident in yourself. Not only that, a lack of confidence will manifest itself in a rushed sales call.
It can be hard to stay confident. You have to have the mental toughness to withstand people telling you “no” over and over again. Even the best salespeople get told “no” more often than they get told “yes.” That rejection can take a toll on your self-esteem and confidence.
If you are feeling unconfident in yourself today, take a second and read these quotes from successful people who know a thing or two about the value of being confident in yourself.
The moment you doubt whether you can fly, you cease for ever to be able to do it.
― J.M. Barrie; author of
Once you start to doubt that you can close a sale, you will have a really difficult time doing it. We all go through periods where we get in slumps and ruts. Doubting that you can close sales is probably the worst thing that you can do. Rather, work on your sales strategy and work on your pitch until you have improved enough to start selling again.
When someone tells me “no,” it doesn’t mean I can’t do it, it simply means I can’t do it with them.
― Karen E. Quinones Miller; journalist & social activist
I once worked in a sales environment where closing 10% of your prospects was considered amazing. That means 9/10 times the best salespeople were getting rejected. When they get told “no,” all it means to top performers is that they have to move on to the next person and close them instead. They don’t wallow in self-pity from the ones who said “no,” they focus on the next opportunity.
Because one believes in oneself, one doesn’t try to convince others. Because one is content with oneself, one doesn’t need others’ approval. Because one accepts oneself, the whole world accepts him or her.
― Lao Tzu; ancient philosopher
Have you ever worked in an office where bottom/middle of the pack performers are the ones who brag the most? Top performers (more often than not) rarely brag about their accomplishments because they are confident in themselves and don’t have to prove it to anyone else. They let their results do the talking.
Control Your Own Destiny or Someone Else Will.
― Jack Welch; businessman (CEO General Electric 1981-2001)
Like it or not, we are all in control of how we do in sales & marketing. Those people who believe that the “business is bad out there” and that they can’t close deals because the “clientele is bad” are the ones who are putting their destiny in control of someone else. Confident top performers control their own destiny and understand that their success or failure is 100% on them individually.
Fear defeats more people than any other one thing in the world.
― Ralph Waldo Emerson; essayist, lecturer, and poet.
Sales can be scary, especially for rookies and first-time salespeople. Having a little anxiety before a sales call is perfectly normal, even for top performers. However, don’t let that fear prevent you from making calls or knocking on doors. Get after it, otherwise, you’ve already lost.
People who repeatedly attack your confidence and self-esteem are quite aware of your potential, even if you are not.
― Wayne Gerard Trotman; filmmaker and musician
Bullying is unfortunately common, even in the adult world. Unconfident people will often attack confident people out of a twisted form of jealousy. It’s easy to hate on those who are successful or who have the potential to be great.
The key to life is accepting challenges. Once someone stops doing this, he’s dead.
― Bette Davis; film, TV, and theater actress
No matter how good you are or how long you’ve been working in sales, there will always be a new challenge in front of you. Accept those challenges and overcome them. The moment you lose the will to improve and grow, you’ve let yourself take the first steps to failure.
Believe in yourself. Under-confidence leads to a self-fulfilling prophecy that you are not good enough for your work.
― Dr. Roopleen; author and motivational speaker
A few years back when I started selling over the phone, the executive who trained me told me that the one key to being successful is simply believing that I can be. He said that if I believed that I could close 5 people in a day, I probably will. On the flip side, not believing in myself would result in a failed day. That was probably some of the best advice that he gave me. Belief in yourself makes a huge difference when it comes to your performance.
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Author: Jason Karaman
Hello! I’m a marketing, sales, and customer service expert, trainer, author, and doer. I live in the South Carolina Lowcountry with my wife, Ashley. I enjoy reading (history, philosophy, and science are my favorite topics), writing, hiking, kayaking, and all things beach.