ExpertCaller.com is a website designed to help people who work in sales, marketing, and business.
The mission is to promote people’s confidence, develop their skill sets, and increase their income. Here, you will find informative articles, videos, and information all designed to help people like you make more money and give the customer the best experience possible.
5 Basic Objections and How to Overcome Them
Objections come to us in many flavors and different phrases. We are all used to hearing them. If you are serious about your career, you know these objections before going in to every call and have prepared answers ahead of time to overcome these objections.
10 Things Top Performers Never Say
Top performers in any company all seem so lucky all the time, don’t they? They are always on top, always seem to have the best leads, always have lay-down sales, always get favorable treatment with the bosses, and are just overall really lucky
Glengarry Glen Ross "Always Be Closing" Speech
It’s lewd, it’s incredibly offensive and horribly profane, but Alec Baldwin really slays this scene in the 1992 real estate salesman film “Glengarry Glen Ross”. While this isn’t the most inspirational/motivational speech
5 Reasons to Leave a Voicemail
One thing I will never understand is when telephone reps call someone, get the answering machine, and instantly hangs up. Back when I was a kid, that was always our way of instantly knowing that this was a sales call and we were not going to pick up
10 Songs to Motivate your Phone Sales Team
Whether you are an employer who is looking to motivate your sales team, or a sales rep who likes pump-up music before starting a day, we compiled a list of what we consider to be some awesome songs to get the mind working early in the morning and get
5 Quotes to Help you Exceed your Sales Quota
If you are reading this post, then you probably have minimum monthly standards that you have to hit. In the world of phone sales, this is an extremely common practice that often results in anxiety and fearfulness of having a bad month. If you often find
Using a Headset vs a Standard Phone
Whenever you see stock photos of call centers, usually you see a line of smiling people all wearing headsets. Even though this seems to be the standard image of a call room environment, I have noticed that a lot of people that I work with and have worked
The Power of the Word "You"
Humans are interestingly selfish creatures. Whether you think that you are the most righteous, giving, and caring person that has ever existed, chances are that deep down, you really care about yourself. There is nothing wrong with that at all –
7 Habits that Will Hurt your Success on the Phone
Often times, you will hear a barrage of motivational quotes and watch a host of uplifting videos that are meant to get you through the day. Most of these will offer helpful tips to improve your mood or attitude. Very rarely do they discuss the root causes
10 Benefits of Using Hand Gestures While on the Phone
Hand gestures are often an overlooked and underestimated part of your body language that can have potentially massive impacts on your sales pitch. Hand gestures are a way to non-verbally emphasize your point. All the great speakers in the world have