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The mission is to promote people’s confidence, develop their skill sets, and increase their income. Here, you will find informative articles, videos, and information all designed to help people like you make more money and give the customer the best experience possible.
10 Songs to Motivate your Phone Sales Team
Whether you are an employer who is looking to motivate your sales team, or a sales rep who likes pump-up music before starting a day, we compiled a list of what we consider to be some awesome songs to get the mind working early in the morning and get
5 Quotes to Help you Exceed your Sales Quota
If you are reading this post, then you probably have minimum monthly standards that you have to hit. In the world of phone sales, this is an extremely common practice that often results in anxiety and fearfulness of having a bad month. If you often find
Using a Headset vs a Standard Phone
Whenever you see stock photos of call centers, usually you see a line of smiling people all wearing headsets. Even though this seems to be the standard image of a call room environment, I have noticed that a lot of people that I work with and have worked
The Power of the Word "You"
Humans are interestingly selfish creatures. Whether you think that you are the most righteous, giving, and caring person that has ever existed, chances are that deep down, you really care about yourself. There is nothing wrong with that at all –
7 Habits that Will Hurt your Success on the Phone
Often times, you will hear a barrage of motivational quotes and watch a host of uplifting videos that are meant to get you through the day. Most of these will offer helpful tips to improve your mood or attitude. Very rarely do they discuss the root causes
10 Benefits of Using Hand Gestures While on the Phone
Hand gestures are often an overlooked and underestimated part of your body language that can have potentially massive impacts on your sales pitch. Hand gestures are a way to non-verbally emphasize your point. All the great speakers in the world have
The Power of "Yes" Questions
One mistake that I see many new phone representatives make is the lack of asking “yes” questions. This is subtle and almost unrecognizable, but it’s a great way to play the psychological game with potential customers and to win them
Wolf of Wall Street Inspirational Speech
Are you in a rut? Having trouble finding the motivation and confidence to pick up the phone today? Yep – we have all been there. I often find myself there early on Saturday mornings when all my friends are at the beach and I’m inside my cubicle.
How to Develop a Great Introduction
We feel that it is appropriate that we kick our inaugural post off by discussing introductions. Prior to working in phone sales, I had no idea how to introduce myself without a handshake. Perhaps one of the most difficult elements of the sales process