ExpertCaller.com is a website for those who work in sales, marketing, and customer service.

The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.

In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.

Latest Articles

The Three "Whys" of Sales


The funny thing about this post is that it has nothing to do with sales knowledge, business models, product knowledge, competition analysis, or marketing mix. Essentially, this has nothing to do with business at all. Yet, if we do not do this, we might

6 Ways to Relieve the Stresses of Sales


Working in sales is hard. You have a quota that you must hit every month. Missing this quota will not only result in you not getting paid, but losing your job. The ever-changing environment forces you to constantly adapt just to keep up. The competition

Hunters vs. Farmers - Which Sales Persona is Better?


Hunters vs. Farmers – it’s an ongoing debate in the world of business that is almost as old as the art of sales itself. When sales executives and business leaders are trying to maximize their revenue streams and increase their bottom lines,

The 3 Controllable Parts of a Sales Call


During a sales pitch, maintaining control of the process can be the key difference between closing a sale and having the prospect walk away. As a salesperson, you ideally want to be the one in control of where the conversation is going. This can be difficult

How to Use the Whisper Closing Technique


The close is one of the most crucial and important steps in the sales process. I have said it before – this really is where the rubber hits the road and where you either secure the business, or lose the sale. It’s important to have a good