Welcome!

ExpertCaller.com is a website designed to help people who work in all facets of sales, marketing, and customer service.

The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible.

In 2017, ExpertCaller.com was honored as a “Top Customer Experience Influencer” by CCW.

Latest Articles

Digital Trends in 2018 that Every Marketer Should Know About

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Q4 is upon us, which means that before we know it, it will be Q1 of 2018. Most companies are gearing up for 2018 by examining and innovating their marketing strategies. It’s imperative that all those who work in business, especially those who work

Sales vs. Management - Which is Right for You?

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There usually comes a point in every sales or marketing executive’s career where they are ultimately considering giving up their role selling on the floor in favor of a position in management. Many would argue that this isn’t something that is unique

4 Reasons Why Customer Experience and Sales are Now Synonyms

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Customer Experience (CX) can be quickly defined as the quality of the overall interaction that customers get when they use a product/service. Sales can be loosely defined as turning interested prospects into paying customers. On the surface, it looks

What to do When Your Prospect Tells You "No"

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After someone refuses to buy from you, you might have emotions of anger, sadness, frustration, and disappointment. You might even feel a wave of humiliation crash over you, followed by panic. For salespeople, being told “no” can be the worst thing

How to Use the 4 Ps of Marketing to Close Prospects

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The 4 Ps of Marketing, otherwise known as the marketing mix, describe the different components that make up a traditionally successful marketing campaign. The concept, created by Neil Borden and modernized by E. Jerome McCarthy, lay out the four ingredients