ExpertCaller.com is a website for those who work in sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.
The Difference Between Direct and Indirect Marketing
Marketing is an essential part of the modern business landscape. According to the American Marketing Association (AMA) Board of Directors, Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging
How to Generate Your Own Sales Leads
One of the job functions of the marketing team is to supply the sales force with leads and prospects. Marketing is able to accomplish this using a variety of techniques, but the most popular method of the past decade has been through inbound efforts.
What is the "Wow" Factor in Business?
If you work in customer service or are responsible for customer experience in any way, you have a great responsibility on your hands. Often times, companies tend to give all the glory to the sales force and the sales reps who can close the most business.
Sales vs. Business Development vs. Marketing: What's the Difference?
Sales, business development, and marketing. If you work in business, you’ve probably come across these terms at least once. At first glance, they appear to essentially mean the same thing – increasing revenue for the business. While that
"Buying Questions" You Should Always Watch Out For
There’s selling, and then there’s overselling. I have seen many talented and hardworking sales and marketing executives talk themselves out right out of a sale. In all honesty, we have all been there at least once and probably didn’t