ExpertCaller.com is a website designed to help people who work in all facets of sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience Influencer” by CCW.
Want a Job in Sales? Here are 4 Tips on Creating the Perfect Résumé
Are you attracted by the thrill of controlling your own destiny? Do you hate looking at little numbers all day and want to actually talk to people? Excited by the prospect to make as much money as you can? If so, sales or marketing might be a good career
8 Quotes on Self-Confidence that will Help you in Sales
Confidence is crucial in the world of business. Showing a lack of confidence will have terrible consequences for you in terms of closing sales. The prospect might feel uneasy or unsure about what you’re selling if you are not confident in yourself.
In Customer Experience, Last Impressions are as Important as First Impressions
I’m honored to introduce Richard R. Shapiro, the founder and President of The Center For Client Retention (TCFCR) as the newest contributor to ExpertCaller.com. His expertise in the field of customer experience and his knowledge of the sales process
The 3 P's of Selling
Sales can be loosely defined as ‘convincing a 3rd party to purchase a good or service’. Although there are probably better definitions, they all mean essentially the same thing: to convince someone to buy something from you. The use of the
Reciprocity in Sales - the Mint Example
The act of giving a gift is one of those universal principles that are held dear amongst sales representatives everywhere. One of the reasons for this is that salespeople are seeking to take advantage of the norm of reciprocity. The norm of reciprocity