ExpertCaller.com is a website for those who work in sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.
In Sales and Marketing, Perception is Reality
Some time ago (back in the Middle Ages), there was a psychological disorder that had spread like wildfire amongst Europeans. Rather suddenly and unexpectedly, people began to fall under the delusion that they were made entirely of glass. Under this idea,
The Importance of "WIFM" in Sales, Marketing, and Customer Service
What is WIFM? WIFM/WIIFM (What’s in it for me?) is the psychological idea that people only care about an action, product, or service if there is some benefit to them individually. This idea is supported by many different scientists, psychologists,
Three Commitments Required to Succeed in Business
Top performing businesspeople all share many traits which lead them to success. Traits such as work ethic, passion, optimism, a commitment to learn and improve, and patience are all shared among the highest level of achievers. However, all of these traits
Lessons in Success from Mary Kay Ash
Business leader and entrepreneur Mary Kathlyn Wagner (Mary Kay Ash) was the founder of the cosmetic megacorporation Mary Kay Cosmetics, Inc. Under her leadership, Mary Kay Cosmetics Inc. became a billion-dollar company that specialized in the selling
30 Powerful Customer Service Quotes
Providing the best possible customer experience is paramount to maintaining long-term sustained business success. If a customer has a good experience, they are more likely to buy more. On the flip side, customers who have bad experiences are less likely