ExpertCaller.com is a website for those who work in sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.
When Dealing with Customers, Remember the HAPPY Acronym
As we all know, companies who provide a high level of customer experience are the ones who are the most successful. If you work in customer service (or any role that deals directly with the customers, such as salespeople), you have a large responsibility
Live in the Now: The Psychology of Nick Saban's "Process"
Nick Saban is arguably one of the most successful college football coach of all time. With an NCAA coaching record of 218–62–1, Saban not only knows how to win but knows how to win consistently, regardless of what team he is coaching. He led the
Lessons in Success from "Lovable Loser" Charles M. Schulz
Charles M. Schulz was a legendary cartoonist who created the highly successful and culturally impactful comic strip Peanuts. During his professional life, he was critically acclaimed and respected by millions of people around the world. He is widely
The Marketing Brilliance Behind Apple's 1997 "Think Different" Campaign
In 1997, Apple CEO Steve Jobs was in a difficult situation. Having been fired from the company that he founded years before, he was suddenly invited back as it’s CEO when the company was on the verge of bankruptcy. In Jobs’ absence, Apple
5 Ways to Elevate Your Level of Customer Service
Improving relationships with your customers is a cornerstone of long-term sustained business success. In the modern business landscape, the customer experience is one of the most important aspects of customer loyalty and retention. If customers have