ExpertCaller.com is a website for those who work in sales, marketing, and customer service.

The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.

In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.

Latest Articles

The 3 P's of Selling


Sales can be loosely defined as ‘convincing a 3rd party to purchase a good or service’. Although there are probably better definitions, they all mean essentially the same thing: to convince someone to buy something from you. The use of the

Reciprocity in Sales - the Mint Example


The act of giving a gift is one of those universal principles that are held dear amongst sales representatives everywhere. One of the reasons for this is that salespeople are seeking to take advantage of the norm of reciprocity. The norm of reciprocity

4 Tips on Prioritizing Sales Leads to Increase Revenue


If you are fortunate enough to receive sales leads in advance, you ultimately have a major decision to make right away. It doesn’t really matter if you are selling over the phone or in a face-to-face format – you will be required to decide

How to Deal with Negative Emotions


Having a positive attitude is an important factor in your sales & marketing professional success. You can be the best salesperson in the world, but if you don’t have a positive attitude, success is significantly more difficult to obtain. In

How to use the Bracket Close


Closing a prospect requires a certain level of finesse and strategy. As I have said before, I tend to favor closes that are easy to learn and simple to replicate. One of the best closes that you can use is called the Bracket Close. As opposed to the