ExpertCaller.com is a website for those who work in sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.
Glengarry Glen Ross "Always Be Closing" Speech
It’s lewd, it’s incredibly offensive and horribly profane, but Alec Baldwin really slays this scene in the 1992 real estate salesman film “Glengarry Glen Ross”. While this isn’t the most inspirational/motivational speech
5 Reasons to Leave a Voicemail
One thing I will never understand is when telephone reps call someone, get the answering machine, and instantly hangs up. Back when I was a kid, that was always our way of instantly knowing that this was a sales call and we were not going to pick up
10 Songs to Motivate your Phone Sales Team
Whether you are an employer who is looking to motivate your sales team, or a sales rep who likes pump-up music before starting a day, we compiled a list of what we consider to be some awesome songs to get the mind working early in the morning and get
5 Quotes to Help you Exceed your Sales Quota
If you are reading this post, then you probably have minimum monthly standards that you have to hit. In the world of phone sales, this is an extremely common practice that often results in anxiety and fearfulness of having a bad month. If you often find
Using a Headset vs a Standard Phone
Whenever you see stock photos of call centers, usually you see a line of smiling people all wearing headsets. Even though this seems to be the standard image of a call room environment, I have noticed that a lot of people that I work with and have worked