ExpertCaller.com is a website for those who work in sales, marketing, and customer service.
The mission here is to take you, the professional, and develop your skill set, increase your income, and lead you to success. Here, you will find helpful articles and information all designed to help you be the best salesperson/marketer/customer service agent that you can be while maximizing revenue and giving the customer the best experience possible. By working hard and improving yourself, you can change your career and change your life.
In 2017, ExpertCaller.com was honored as a “Top Customer Experience (CX) Influencer” by CCW.
The Power of the Word "You"
Humans are interestingly selfish creatures. Whether you think that you are the most righteous, giving, and caring person that has ever existed, chances are that deep down, you really care about yourself. There is nothing wrong with that at all –
7 Habits that Will Hurt your Success on the Phone
Often times, you will hear a barrage of motivational quotes and watch a host of uplifting videos that are meant to get you through the day. Most of these will offer helpful tips to improve your mood or attitude. Very rarely do they discuss the root causes
10 Benefits of Using Hand Gestures While on the Phone
Hand gestures are often an overlooked and underestimated part of your body language that can have potentially massive impacts on your sales pitch. Hand gestures are a way to non-verbally emphasize your point. All the great speakers in the world have
The Power of "Yes" Questions
One mistake that I see many new phone representatives make is the lack of asking “yes” questions. This is subtle and almost unrecognizable, but it’s a great way to play the psychological game with potential customers and to win them
Wolf of Wall Street Inspirational Speech
Are you in a rut? Having trouble finding the motivation and confidence to pick up the phone today? Yep – we have all been there. I often find myself there early on Saturday mornings when all my friends are at the beach and I’m inside my cubicle.