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The mission is to promote people’s confidence, develop their skill sets, and increase their income. Here, you will find informative articles, videos, and information all designed to help people like you make more money and give the customer the best experience possible.
How to Deal with Negative Emotions
Having a positive attitude is an important factor in your sales & marketing professional success. You can be the best salesperson in the world, but if you don’t have a positive attitude, success is significantly more difficult to obtain. In
How to use the Bracket Close
Closing a prospect requires a certain level of finesse and strategy. As I have said before, I tend to favor closes that are easy to learn and simple to replicate. One of the best closes that you can use is called the Bracket Close. As opposed to the
A Lesson in Customer Loyalty: Johnny the Grocery Bagger
People learn sales and business tactics/strategies from a variety of sources. Oftentimes, these lessons come from books written by sales leaders, podcasts hosted by academic geniuses, and lectures given by industry titans. Less often, lessons come from
Want to Sell More? Just Believe.
Let’s get real here. You can spend as much time as you want on lessons in persuasion. You can memorize and practice every objection handling strategy that exists. You can get as motivated as you want. It doesn’t really matter what you do
5 Reasons why CRM Software is Crucial for Success
Updating and navigating CRM (Customer Relationship Management) software is about as fun and exciting as watching the grass grow. It can be cumbersome and time-consuming to update every customer interaction that you have. Sometimes, it can even be downright
Dumb Things Good Salespeople do to Limit Success
Even the best salespeople sometimes make dumb mistakes that hinders their success. Top performing salespeople know that they must be careful and identify those kind of potential stumbling blocks before they happen. The worst thing that could happen is
Service Sells: 5 Reasons why Customer Service is Important
Earlier this year, I was the guest speaker at the “Great Customer Engagement Goes Beyond Great Service” seminar. The main focus of the seminar was to look at the sales & marketing and the customer service departments as synonyms with each other.
3 Tips on How to Create Urgency
Have you ever bought something “on a whim” because the price was discounted for a limited time? How about because there was a limited quantity and they were selling fast? If so, whether you want to admit it or not, you bought because you felt the
5 Sales Lessons from Saul Goodman
AMC’s Better Call Saul is currently one of my favorite shows. It’s the Breaking Bad spinoff that everyone expected to be a goofy comedy that lasted 1 season. Nobody expected it to be a relevant drama that, in many cases, challenged Breaking
B2B and B2C Sales - What is the Difference?
Working in business, you’ll hear a lot of terms thrown around that don’t make a whole lot of sense on the surface. B2B and B2C are just a couple of those terms that describe certain sales and marketing roles. While they might sound like high-level